Terms of Service

Effective date: July 9, 2026

These Terms of Service (the "Terms") govern your access to and use of the LedgerTen website and software service ("LedgerTen" or the "Service"), operated by Contract Advantage LLC, a Florida limited liability company ("Contract Advantage," "we," "us," or "our"). By creating an account or using the Service, you agree to these Terms. If you are using the Service on behalf of a company or other legal entity, you represent that you have authority to bind that entity, and "you" refers to that entity.

1. The Service

LedgerTen is bookkeeping software. It lets you record financial transactions, connect bank accounts through a third-party provider, categorize activity, and produce financial reports for one or more business entities under a single subscription. The Service is a software tool only.

2. Not accounting, tax, or legal advice

Contract Advantage LLC is a software company. We are not a certified public accounting firm, bookkeeping service, tax preparer, financial advisor, or law firm, and we do not provide accounting, tax, investment, or legal advice. Reports, categorizations (including AI-generated suggestions), 1099 tracking totals, and any other outputs of the Service are informational tools that depend entirely on the data you enter or connect. You are responsible for the accuracy and completeness of your books and for reviewing all outputs with a qualified professional before relying on them for tax filings, financing, or any other consequential purpose.

3. Your account

You must provide accurate registration information and keep your credentials secure. You are responsible for all activity under your account, including the activity of any additional users (such as accountant seats) you invite. You must be at least 18 years old to use the Service. Notify us promptly at the contact address below if you suspect unauthorized access.

4. Subscriptions and billing

Paid plans are billed in advance on a recurring basis through our payment processor. Plan limits (such as the number of entities, bank feed availability, and AI categorization volume) are described on our pricing page and may be updated from time to time; changes to the price or limits of your existing plan take effect at your next renewal after notice. You can cancel at any time, effective at the end of the current billing period. Except where required by law, fees are non-refundable.

5. Bank connections

Bank feeds are provided through Plaid Inc. When you connect a financial account, you authorize us and Plaid to retrieve transaction and balance data from that account on a read-only basis. We never receive your banking credentials, and the Service cannot move money. Your use of Plaid is also subject to Plaid's own end-user terms and privacy policy. Bank data may be delayed, incomplete, or unavailable, and we are not responsible for errors originating from your financial institution or Plaid.

6. Your data

You retain all rights to the financial data and other content you submit to the Service ("Customer Data"). You grant us a limited license to host, process, and display Customer Data solely to operate and improve the Service. You can export your books at any time using the built-in export tools, and you may delete your account at any time. Our handling of personal information is described in our Privacy Policy.

7. Acceptable use

You agree not to: (a) use the Service to violate any law, including money-laundering, sanctions, and tax laws; (b) probe, disrupt, or circumvent security or usage limits; (c) resell or provide the Service to third parties as a service bureau without our written consent; (d) upload malicious code; or (e) use automated means to scrape the Service. We may suspend or terminate accounts that violate these Terms.

8. Disclaimer of warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT OUTPUTS (INCLUDING AI-GENERATED CATEGORIZATIONS) WILL BE ACCURATE.

9. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CONTRACT ADVANTAGE LLC WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST DATA, TAX PENALTIES, INTEREST, OR FINES, ARISING OUT OF OR RELATED TO THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY. OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THE SERVICE IS LIMITED TO THE AMOUNTS YOU PAID US FOR THE SERVICE IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM (OR ONE HUNDRED DOLLARS ($100) IF YOU HAVE PAID NOTHING). SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.

10. Indemnification

You will indemnify and hold harmless Contract Advantage LLC and its members, officers, and agents from claims arising out of your Customer Data, your use of the Service in violation of these Terms, or your violation of law or third-party rights.

11. Termination

You may stop using the Service and delete your account at any time. We may suspend or terminate the Service or your account for breach of these Terms, for non-payment, or if required by law. Following termination we will make your Customer Data available for export for at least thirty (30) days, after which it may be permanently deleted. Sections 2 and 6 through 13 survive termination.

12. Governing law and disputes

These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law rules. Any dispute arising out of or relating to these Terms or the Service will be resolved exclusively in the state or federal courts located in Miami-Dade County, Florida, and you consent to their jurisdiction. Each party waives any right to a jury trial and agrees claims may be brought only on an individual basis, not as a class or representative action.

13. Changes to these Terms

We may update these Terms from time to time. If a change is material, we will give notice through the Service or by email before it takes effect. Continued use of the Service after the effective date constitutes acceptance.

14. Contact

Contract Advantage LLC — LedgerTen
Email: support@ledgerten.com

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